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Booking Policy
 

General

• All services are STRICTLY subject to availability.
• All cabins are STRICTLY subject to availability at time of booking
• INTERNATIONAL CRUISES - “passenger name as per passport”, “date of birth”, “passport
  number”, “passport expiry date (all passport must have at least 6 months validity from the
  date of sailing)” are required at time of making booking.

Amendment Policy

An amendment fee shall be charged at USD10.00 / AUD21.00 / NZD25.00 per cabin for the following amendments after the acceptance of bookings by Star Cruises:-

• Change of Passenger Name
• Change of Cruise Departure Date
• Downgrading of cabins

No charge shall be levied for the paid upgrading of cabins.

NOTE : 100% Cancellation fee will be applicable for change of cruise departure date less than 7 days before departure.

Cancellation Policy

1. Notification to cancel cruise bookings must be made via Star Cruises Internet Booking
    System only be effective upon actual receipt by Star Cruises.

2. The cancellation policy of Star Cruises shall apply as follows:

Cancellation Notice Received By Cancellation charges
More than 45 days prior to departure No charge
45 – 30 days prior to departure 25% of full fare
29 – 15 days prior to departure 50% of full fare
14 – 08 days prior to departure 75% of full fare
07 days or less prior to departure 100% of full fare
No show passenger 100% of full fare
 
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